For a D2C Operations Manager, "Mumbai and Pune" aren't just two cities on a map, they are two entirely different logistical beasts. Managing a 99% SLA in the high-rise density of Lower Parel is worlds apart from managing it in the sprawling tech corridors of Hinjewadi. If you are scaling a D2C brand, you know that "national" delivery partners often struggle with the hyper-local nuances of these two cities. Improving efficiency here isn't about "blockchain" or "global ports";